A Broker’s Life: Perception vs Reality

Michael Hallett • August 27, 2025

What People Think I Do

 

If I had a dollar for every time someone guessed what I do for a living, I’d have… well, enough for a couple of lattes and maybe a new stapler.



I once put out a Facebook poll asking my non-industry friends: “What do you think I do?” The answers were priceless:

 

  • “You probably spend most of your day lying on the couch watching sports, answering the odd phone call when it rings.”
  • “You drink coffee until the files roll in, then hit the pub for afternoon drinks.”
  • “Laundry. Cooking. Napping.”
  • Then the slightly more serious one: “You match homebuyers with mortgage products by knowing their wants/needs and being aware of programs available.”
  • My favourite? A fellow broker posted the Dos Equis guy with the caption: “I don’t always make it rain… but when I do, it’s usually rolls of quarters.”
  • And yes, there were a few images of me as a Wall Street hotshot juggling multiple phones like I’m trading billions.

 

Depending on who you ask, I’m either hustling 24/7, working glamorous boardrooms in expensive suits, or wearing polyester with a pinky ring, dangling a cigar from my mouth. Oh—and my clients? They probably think I just sit back counting my commission cheques.

 

What I Really Do

 

Mortgage Brokering isn’t a “job” I clock into—it’s a lifestyle. It’s not a cushy 9–5, Monday-to-Friday gig with five weeks of paid vacation and matching RRSP contributions. It’s a 24/7, always-on, don’t-you-dare-miss-that-call kind of life.

I must be on top of:

 

  • The latest real estate market data
  • Interest rate changes (and the why behind them)
  • Economic events that could shift the market
  • Constantly evolving lender guidelines
  • How to structure a file quickly and correctly

 

I know my fellow brokers are nodding right now.

 

It’s About the Experience

 

For me, every client is the client. I don’t do “just another file.” Each file is a chance to earn not just trust, but future referrals. And in my world, referrals are the ultimate compliment.

 

99.733% of my business flows from existing/past clients or professional relationships—accountants, Realtors, lawyers, financial planners, property managers, you name it. We know, like, and trust each other. That’s the foundation for everything. Without that, it’s just transactional—and transactional doesn’t last.

 

I invest in those relationships the same way I invest in my clients: by listening. Ask questions, hear the answers, and remember them. People can tell the difference between genuine care and “networking for profit.”

 

The Storyteller Side of Me

 

Every client has a story. My job is to tell that story to a lender in a way that makes them want to approve it without even calling me for clarification. That means structuring the file so well that it sails through underwriting.

 

The basics—property details, income source, down payment source, credit history—are just the surface. The art is in knowing how to frame those facts so the lender’s appetite for risk is satisfied. And no, mortgages are not all the same. In my 16 years of being a Mortgage Broker, I’ve never had two files exactly alike.

Sometimes I’m shaving down a square peg to fit into a round hole. Some files come together in hours; others eat up entire days.

 

Educator First, Broker Second

 

When I bought my first home, I relied on my bank to guide me. Instead, I got what worked best for the bank’s shareholders. I learned the hard way. From August 30, 2009 onward, I promised myself I’d be different. I vowed to educate my clients so they could make their own decision—not the lender. When my clients are completely informed, they’re confident. And when they’re confident, I know I’ve done my job.

 

Marketing Is Half the Job

 

The other half of what I do? Marketing. You’ve probably heard the saying: “You’ve got to spend money to make money.” In this business, you also must spend time—and a lot of it. Networking events, in-person meetings, industry functions and most importantly endless amount of phone calls connecting with like-minded individuals. Collaborating with other brokers, suppliers, and partners. I stick to a core group of trusted professionals—lawyers, appraisers, lenders—because when time is tight, relationships get things done.

 

The Connector Role

 

At the end of the day, I’m a connector. I connect people to the right financing. I connect them to the right professionals. I connect them to the information they need to make the best decision for themselves and their families to attain their goals and maintain the lifestyle they choose.

 

2025: The Numbers Don’t Lie

 

Here’s the reality in 2025:

  • Mortgage Market Size: Canada’s residential mortgage debt? $2.3 trillion. Yes, trillion.
  • Broker Usage: In 2023, 43% of borrowers used a broker. In 2024, that number jumped to 48%—almost half of the market.
  • Repeat Clients: 81% of borrowers who used a broker said they’d do it again. For banks? Only 58%.
  • Bank Market Share: Still dominant but slipping—79.6% of mortgage volume in 2023, down from 83.4% in 2022.
  • Savings: Clients save an average of $13,432 per loan through an independent broker compared to retail lenders.

 

Why This Matters

 

I’m not just here to process paperwork. I’m here to:

  • Build lasting relationships
  • Structure complex mortgage applications like a pro storyteller
  • Offer the best options for both current lifestyle and long-term goals
  • Share experiences (good and bad) so clients benefit from my learning curve
  • Plant seeds for future opportunities—never knowing when they’ll sprout

 

I work for my clients, not the lender. Always have, always will. So…what do I really do? I connect. I solve problems. I protect my clients’ interests like they’re my own. And sometimes, yes—I even make it rain…just don’t expect it to be $100 bills. Rolls of quarters, anyone?

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MICHAEL HALLETT
Mortgage Broker

LET'S TALK
By Michael Hallett October 8, 2025
Credit. The ability of a customer to obtain goods or services before payment, based on the trust that you will make payments in the future. When you borrow money to buy a property, you’ll be required to prove that you have a good history of managing your credit. That is, making good on all your payments. But what exactly is a “good history of managing credit”? What are lenders looking at when they assess your credit report? If you’re new to managing your credit, an easy way to remember the minimum credit requirements for mortgage financing is the 2/2/2 rule. Two active trade lines established over a minimum period of two years, with a minimum limit of two thousand dollars, is what lenders are looking for. A trade line could be a credit card, an instalment loan, a car loan, or a line of credit; basically, anytime a lender extends credit to you. Your repayment history is kept on your credit report and generates a credit score. For a tradeline to be considered active, you must have used it for at least one month and then once every three months. To build a good credit history, both of your tradelines need to be used for at least two years. This history gives the lender confidence that you’ve established good credit habits over a decent length of time. Two thousand dollars is the bare minimum limit required on your trade lines. So if you have a credit card with a $1000 limit and a line of credit with a $2500 limit, you would be okay as your limit would be $3500. If you’re managing your credit well, chances are you will be offered a limit increase. It’s a good idea to take it. Mortgage Lenders want to know that you can handle borrowing money. Now, don’t confuse the limit with the balance. You don’t have to carry a balance on your trade lines for them to be considered active. To build credit, it’s best to use your tradelines but pay them off in full every month in the case of credit cards and make all your loan payments on time. A great way to use your credit is to pay your bills via direct withdrawal from your credit card, then set up a regular transfer from your bank account to pay off the credit card in full every month. Automation becomes your best friend. Just make sure you keep on top of your banking to ensure everything works as it should. Now, you might be thinking, what about my credit score, isn’t that important when talking about building a credit profile to secure a mortgage? Well, your credit score is important, but if you have two tradelines, reporting for two years, with a minimum limit of two thousand dollars, without missing any payments, your credit score will take care of itself, and you should have no worries. With that said, it never hurts to take a look at your credit every once and a while to ensure no errors are reported on your credit bureau. So, if you’re thinking about buying a property in the next couple of years and want to make sure that you have good enough credit to qualify, let’s talk. Connect anytime; it would be a pleasure to work with you and help you to understand better how your credit impacts mortgage qualification.
By Michael Hallett October 3, 2025
Buying and selling a home at the same time can feel overwhelming. Between closing dates, possession dates, and getting access to your money, it can quickly become stressful. A client recently emailed me with this very common question: "We want to buy a new home, but our down payment is tied up in our current home. If we can’t get that money until the sale closes, how are we supposed to make an offer on a new place? Do we have to rent for a month or longer? We’re confused about how this works." This situation comes up more often than you might think. The solution is something called a bridge loan . What is a Bridge Loan? A bridge loan lets you use the equity in your current home as a down payment on your new home, even before your old home officially closes. This way, you don’t have to delay your purchase or move into a rental while you wait for funds to be released. How Long Can You Use a Bridge Loan? Most lenders in Canada offer bridge loans for up to 45–60 days , though some may allow longer in special cases. The cost includes a daily interest rate (often Prime + 2% to 4%) plus a small administration fee (usually $200–$500). What Do You Need to Qualify? Lenders will need proof that your current home has sold. To set up the bridge loan, you’ll provide: A signed purchase and sale agreement for the home you’re selling The subject removal addendum, to confirm the sale is firm and binding A recent mortgage statement on your current property With this, the lender can confirm your sale price, subtract closing costs and real estate commissions, and verify how much equity is available for your down payment. Example: Current home sale: $900,000 (closes Dec 14) Mortgage balance: $400,000 Net proceeds/down payment: $500,000 New home purchase: closes Nov 30 Because the sale money isn’t available until Dec 14, you would borrow the $500,000 through a bridge loan for those 14 days. Cost of borrowing: $500,000 × 4.70% ÷ 365 = $92/day 14 days = $1,288 in interest Admin fee = $250 Total = $1,538 Key Updates About Bridge Loans Today Not every lender offers bridge financing—some limit it to clients with both mortgages at the same institution. Longer bridge periods (over 60 days) may require special approval and could have higher costs. In competitive housing markets, bridge loans are used more often to help buyers secure a property quickly without waiting for funds. If your purchase and sale close on the same day, a bridge loan usually isn’t needed—your lawyer can transfer funds directly. The Bottom Line A bridge loan is a short-term, practical, and relatively low-cost way to unlock the equity in your home. It helps you move forward with confidence, without the stress of waiting for funds or finding a temporary rental. Always talk with your mortgage professional to make sure timing, costs, and paperwork are handled properly. A good plan can save you time, money, and headaches.