A Real Life Success Story [Testimonial]

Michael Hallett • June 1, 2015
suc-cess: the achievement of something desired, planned or attempted; accomplishment of an aim or purpose.

To be a Mortgage Expert producing volume in the Top 75 in Canada is a massive accomplishment. One that takes extreme dedication and hard work, something that I strive to achieve. While building a secure and stable mortgage practice foundation my ultimate goal is to help each and every client with their specific scenario; every mortgage file is completely different from the previous one. Lost in the shuffle of numbers and mortgage applications are real life stories.

The Story

A few months back I had the fortunate pleasure of receiving a referral from a from a local Realtor. He had called to discuss and forward me some basic background information, but had asked me to call the client ASAP. Right away I recognized this was an opportunity to help someone better their current life. Long story short (details to follow), the client had been working with one of Canada's top bank brands and due to some credit blemishes was not able to proceed with financing.

Without delay and armed with some basic 'intel' I called the client to discuss her unique situation. As she was providing extreme details about her credit I immediately knew which lender we would target to give her a second chance. Her credit had some bumps and bruises but she was determined to re-build it. Here's an overview of what had contributed to a lackluster credit report with an overall beacon score of 596:

  • Two separate collections; one from BC Hydro that missed upon a move and the other was an unpaid collections from 2012 that was fraudulently added to her credit profile.
  • Cared and assisted her grandmother through a health issue which meant taking time off of work, this subsequently meant some of her started compounding.

After the passing of her grandmother my clients main goal was to rebuild a safe, comfortable home for her daughter. The subject property ended up only being blocks away from her grandfather, which would allow them to be closer to him again which was another important step for them in the healing process.

During the underwriting and lender approval process I was optimistic, but at the very same time I was extremely honest about how her story could be perceived. The client had had some unfortunate circumstances that were out of her control but with my assistance I was confident that we would be able to overcome the 'black-marks' on her credit report and structure the application accordingly for us to obtain the financing she needed to buy her first home. By addressing all the possible questions upfront we were able to mitigate the lenders risk.
At the end of the process we achieved what we had set out to do, obtain financing to purchase a piece of real estate. With initial contact made mid December 2014, after 76 emails and numerous telephone conversations the client had received an accepted offer to purchase a townhome at the beginning of February (2015) and finally took possession in the middle of March 2015. I'm happy to say that this client was able to enter the market with a comfortable equity stake in her property.

Considering the credit report the rate we received, in my opinion, was exceptional at P+0.50% for 5 years which was amortized over 30 years and no additional lender fees added. I can honestly say that this was definitely one of the Top 3 most rewarding mortgage files I had the opportunity of work on. My client was able to press the 're-fresh' button which enabled her to start a new chapter of her life.

The Testimonial

Here is the actual testimonial from the client:

"It was definitely a pleasure working with Michael. From day one he was upfront and honest about my unique credit situation, however he was also the positive reinforcement I needed to keep going and give it a try. Even when the banks wouldn’t give me the time of day, he was certain we would find someone who would give me a chance. He was very patient with my questions (I am sure they seemed to be never-ending at times), and helped to guide me through the many different stages of purchasing a home.

Thanks to Michael and his dedication, he found a lender that would work with my situation and I now own my first home. He also has coached me on how to fix my credit rating, and I am pleased to say that my credit score is already considerably higher than when we began this process. I would highly recommend Michael to anyone looking for a mortgage!"

For more information about the Do's and Don'ts of credit history and score.

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MICHAEL HALLETT
Mortgage Broker

LET'S TALK
By Michael Hallett February 11, 2026
So, you’re thinking about buying a home. You’ve got Pinterest boards full of kitchen inspo, you’re casually scrolling listings at midnight, and your friends are talking about interest rates like they’re the weather. But before you dive headfirst into house hunting— wait . Let’s talk about what “ready” really means when it comes to one of the biggest purchases of your life. Because being ready to own a home is about way more than just having a down payment (although that’s part of it). Here are the real signs you're ready—or not quite yet—to take the plunge into homeownership: 1. You're Financially Stable (and Not Just on Payday) Homeownership isn’t a one-time cost. Sure, there’s the down payment, but don’t forget about: Closing costs Property taxes Maintenance & repairs Insurance Monthly mortgage payments If your budget is stretched thin every month or you don’t have an emergency fund, pressing pause might be smart. Owning a home can be more expensive than renting in the short term—and those unexpected costs will show up. 2. You’ve Got a Steady Income and Job Security Lenders like to see consistency. That doesn’t mean you need to be at the same job forever—but a reliable, documented income (ideally for at least 2 years) goes a long way in qualifying for a mortgage. Thinking of switching jobs or going self-employed? That might affect your eligibility, so timing is everything. 3. You Know Your Credit Score—and You’ve Worked On It Your credit score tells lenders how risky (or trustworthy) you are. A higher score opens more doors (literally), while a lower score may mean higher rates—or a declined application. Pro tip: Pull your credit report before applying. Fix errors, pay down balances, and avoid taking on new debt if you’re planning to buy soon. 4. You’re Ready to Stay Put (At Least for a Bit) Buying a home isn’t just a financial decision—it’s a lifestyle one. If you’re still figuring out your long-term plans, buying might not make sense just yet. Generally, staying in your home for at least 3–5 years helps balance the upfront costs and gives your investment time to grow. If you’re more of a “see where life takes me” person right now, that’s totally fine—renting can offer the flexibility you need. 5. You’re Not Just Buying Because Everyone Else Is This one’s big. You’re not behind. You’re not failing. And buying a home just because it seems like the “adult” thing to do is a fast way to end up with buyer’s remorse. Are you buying because it fits your goals? Because you’re ready to settle, invest in your future, and take care of a space that’s all yours? If the answer is yes—you’re in the right headspace. So… Are You Ready? If you’re nodding along to most of these, amazing! You might be more ready than you think. If you’re realizing there are a few things to get in order, that’s okay too. It’s way better to prepare well than to rush into something you're not ready for. Wherever you’re at, I’d love to help you take the next step—whether that’s getting pre-approved, making a plan, or just asking questions without pressure. Let’s make sure your homebuying journey starts strong. Connect anytime—I’m here when you’re ready.
By Michael Hallett February 4, 2026
Thinking of Calling Your Bank for a Mortgage? Read This First. If you're buying a home or renewing your mortgage, your first instinct might be to call your bank. It's familiar. It's easy. But it might also cost you more than you realize—in money, flexibility, and long-term satisfaction. Before you sign anything, here are four things your bank won’t tell you—and four reasons why working with an independent mortgage professional is the smarter move. 1. Your Bank Offers Limited Mortgage Options Banks can only offer what they sell. So if your financial situation doesn’t fit neatly into their guidelines—or if you’re looking for competitive terms—you might be out of luck. Working with a mortgage broker? You get access to mortgage products from hundreds of lenders : major banks, credit unions, monoline lenders, alternative lenders, B lenders, and even private funds. That means more options, more flexibility, and a much better chance of finding a mortgage that fits you. 2. Bank Reps Are Salespeople—Not Mortgage Strategists Let’s be honest: most bank mortgage reps are trained to sell their employer’s products—not to analyze your financial goals or tailor a long-term mortgage plan. Their job is to generate revenue for the bank. Independent mortgage professionals are different. We’re not tied to one lender—we’re tied to you. Our job is to shop around, negotiate on your behalf, and recommend the mortgage that offers the best balance of rate, terms, and flexibility. And yes, we get paid by the lender—but only after we find you a mortgage that works for your situation. That creates a win-win-win: you get the best deal, we earn our fee, and the lender earns your business. 3. Banks Don’t Lead with Their Best Rate It’s true. Banks often reserve their best rates for those who ask for them—or threaten to walk. And guess what? Most people don’t. Over 50% of Canadians accept the first renewal offer they get by mail. No questions asked. That’s exactly what the banks count on. Mortgage professionals don’t play that game. We start by finding lenders offering competitive rates upfront, and we handle the negotiations for you. There’s no guesswork, no pressure, and no settling for less than you deserve. 4. Bank Mortgages Are Often More Restrictive Than You Think Not all mortgages are created equal. Some come with hidden traps—especially around penalties. Ever heard of a sky-high prepayment charge when someone breaks their mortgage early? That’s often due to something called an Interest Rate Differential (IRD) —and big banks are notorious for using the harshest IRD calculations. When we help you choose a mortgage, we don’t just focus on the interest rate. We look at the whole picture, including: Prepayment privileges Penalty calculations Portability Future flexibility That way, if your life changes, your mortgage won’t become a financial anchor. A Quick Recap What your bank typically offers: Only their own limited mortgage products Sales-focused representatives, not mortgage strategists Default rates that aren’t usually their best Restrictive contracts with high penalties What an independent mortgage professional delivers: Access to over 200 lenders and customized mortgage solutions Personalized advice and long-term financial strategy Competitive rates and terms upfront Transparent, flexible mortgage options designed around your needs Let’s Talk Before You Sign Your mortgage is likely the biggest financial commitment you’ll ever make. So why settle for a one-size-fits-all solution? If you're buying, refinancing, or renewing, I’d love to help you explore your options, explain the fine print, and find a mortgage that truly works for you. Let’s start with a conversation—no pressure, just good advice.